Help Center / Connect Apps and Channels
How-toConnect Slack to Your Super Agent
Link Slack so teammates can message the Super Agent with the right workspace context and tools.
Before You Start
Sign in to Agentic Workers with the workspace that owns the Super Agent you want to use from Slack. You also need permission to install apps or request approval from a Slack workspace admin.
Slack is best for quick team handoffs, operational check-ins, and lightweight follow-up tasks. Use the web app when you need to inspect traces, the step-by-step run logs, manage agent settings, connect tools, or review larger artifacts.
Install the Slack App
Open the Slack integration page from Agentic Workers and choose Connect or Add to Slack. Agentic Workers sends you to Slack so you can review the workspace, requested scopes, and channels before approving the app.
Approve the app only in the Slack workspace that should reach your Agentic Workers workspace. If your company restricts app installs, send the approval request to the Slack admin with the Super Agent use case and expected channels.
Link Slack to Your Workspace
After Slack returns you to Agentic Workers, confirm that the integration shows as connected. If the setup asks you to pick a workspace or Super Agent, choose the workspace where your team will send Slack messages.
Keep channel access narrow at first. Start with a private test channel or direct message, then add production channels after the Super Agent responds correctly and your team understands the approval rules.
Message the Super Agent
In Slack, send a short test message to the Agentic Workers app or mention it in the channel you connected. Ask something simple such as "What can my Super Agent help with today?" before assigning a real workflow.
When a request needs connected tools, include the goal, source system, deadline, and any approval rule. For example, ask the Super Agent to summarize new support issues and draft a channel update, but require approval before posting externally.
Verify the Setup
Confirm that Slack replies are associated with the correct Agentic Workers workspace and that the Super Agent has the same context you expect from the web app. Run one read-only tool check before asking the agent to create, update, or send anything.
Review the latest trace in Agentic Workers if the response looks incomplete. The trace helps you see whether the Slack message reached the right agent, whether a tool was unavailable, or whether the agent needed more context.
Troubleshooting
If Slack says the app is not installed, reconnect it from Agentic Workers or ask a Slack admin to approve the pending install request.
If messages go to the wrong workspace, disconnect the Slack integration and reconnect from the intended Agentic Workers workspace before testing again.
If the Super Agent cannot use a tool from Slack, reconnect that integration in Agentic Workers and confirm the tool is enabled for the agent. Then rerun a small read-only prompt from Slack.
If replies feel out of context, start a fresh Slack thread with the goal and relevant source links, or use the web app to inspect the trace and update the agent instructions.
Next Steps
After the test works, document which channels can call the Super Agent, which actions need human approval, and which team member owns the Slack integration.
For recurring Slack workflows, turn the proven request into a scheduled job or reusable prompt. Revisit permissions periodically so the Slack app and connected tools only keep access your team still needs.
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